Navigating the Q&A section after a presentation can be a nerve-wracking experience for many professionals. The uncertainty of not knowing how to respond to questions can lead to anxiety and insecurity. But fear not, as I share with you some insights from my upcoming book, “Charismatic Presence: Five Principles for Magnetic Presentations,” to help you tackle this challenge with confidence. Handling Questions When You’re Unsure When you’re faced with a question you’re not entirely sure how to answer, it’s essential to buy yourself some time. Here are a couple of strategies: Once you’ve gathered your thoughts, commit to answering the …
The Power of Voice: Speak Up If & When You Can
I recently celebrated my birthday, and amidst the well-wishes and warm messages, a simple text from my brother George stood out. Usually, he serenades me with his guitar, but this time, he couldn’t. George, a long-haul COVID survivor, is fighting battles that extend far beyond the virus itself. Intubated for months, his lungs now resemble Swiss cheese, leaving him with a fraction of his former lung capacity. Yet, despite his struggles, his message of love resonated deeply with me. George’s inability to sing reminded me of the preciousness of our voices. Beyond physical limitations, there are countless individuals silenced by …
Amp Up Your Presence and Presentations With The Sound of Silence
I always knew when my high school Algebra teacher, Mr. Sobel, was going to tell one of his signature jokes: He paused. Eyes twinkling, with a little smile curling his lips, he’d stand in a pregnant silence. And we all leaned forward, every one of us kids, in delicious expectation (he was a darn good joke teller). That moment of silence was rich with anticipation, and always worth the wait. Mr. Sobel was a master of the Pause. So is any speaker worth their salt who wants to capture their audience’s attention and help them know that what they’re about …
Embrace the Mess: Lessons in Public Speaking From My Cat
When it comes to giving presentations, my coaching clients all want the same thing: A stress-free, problem free, perfectly executed result. To which I say, “good luck with that.” Because, as you may have noticed, plans and expectation often have a way of going awry. Life is messy, and sometimes giving presentations is too. Which, as I have learned over many years of delivering and observing countless presentations and performances, is perfectly normal and perfectly fine. I recently got a great reminder about the value of embracing the mess and going with what you’re given from an unexpected source: My …
3 Ways to Rock Your Short Talk
Sammy, a young inventor, and the winner of a prestigious 30 under 30 award from Forbes, Inc was offered a once-in-a-lifetime opportunity: To give a short talk about his groundbreaking invention at the prestigious annual Forbes summit. When he called me to set up some coaching sessions to help him shape his presentation, I asked how long his short talk needed to be. “Five minutes on the nose,” he replied. Five minutes to give a short talk with career-boosting impact. Five minutes to give a short talk to an audience of deep-pocketed potential investors. Five minutes to give a short …
To be a Better Speaker, Honor the Sacred Stage
(Or Lessons in Peak Performance from an Italian Waiter) While dining in a rooftop restaurant in Venice, Italy, I was struck by our waiter’s commitment to providing us with a memorable, meaningful dining experience. “Giacomo” made sure to provide every little thing we needed—from changes of silverware between each course, to finger-bowls with lemon after we’d dug into our mussels and clams appetizer. And he plated and served our food with the kind of focus and dramatic flair reserved for top-level magicians or performing artists. As I watched him lovingly twirl a pyramid of pasta onto my plate, and meticulously …
Public Speaking Training Tip: Three Ways to Slow Down When You’re a Fast Talker
As a public speaking training coach, I am constantly saying some version of “Whoaaaaa, Nellie!” to my fast-talking clients. By fast-talking, I mean folks whose natural inclination is to talk (and, often, to think) a mile-a-minute, often verbally galloping way ahead of whoever they’re talking to. If you’re a fast-talker you’re probably going to be inclined to talk even faster when you give a presentation and your nerves and adrenaline kick in. Unfortunately, the faster you talk, the more your audience has to work to keep up with you. And the harder they work to stay at your pace, the …
4 Ways to Honor Intellectual Property (and Your Fellow Speakers)
I have always been an extremely ethical person—even, some might say, to a fault. When I raise my hand to swear an oath, I mean it. When I’m asked to respect rules and regulations, I do (just ask my schoolmates who teased me about being a “goody two-shoes” and a “teacher’s pet.”) And if someone asked me to do something I knew in my bones was just plain wrong—like lying in an interview, or falsely claiming someone else’s idea was mine—I wouldn’t do it. Which is why I was really taken back when, at a conference at which I was …
Presentation Skills Training: Beige Doesn’t Read from the Stage
If you’ve ever participated in one of my presentation skills training classes, you’ve heard me say the following words: BAN WISHY WASHY! I even reinforce this point by brandishing a sign on which the words WISHY WASHY are slashed through with a big red line. That’s because, when it comes to public speaking, nothing galls me more than ho-hum, sorta-kinda-not-really-sure-what-I’ve decided-to-do-or-say-here moments. Unfortunately, most of the presentations I see are full of wishy-washy, bland, or what I call beige moments. For those of you who don’t know what beige is, here’s a nifty definition from Merriam-Webster dictionary: a variable color …
Presentation Skills Training: Five Benefits of Group Learning
I just finished facilitating a full-day Presentation Skills Training session—this one for a team of medical sales people at a bio-tech company—and am feeling exhausted but exhilarated. Exhausted, because, as usual, I gave it my all for seven hours, modeling an energized, in-the-moment, give-it-everything-you’ve-got presence for my attendees. Exhilarated, because I’d yet again witnessed the surprise, delight, and personal transformation that comes when human beings come face-to-face with obstacles—and then overcome them—in a group learning setting. Now, you may know me—and have perhaps even worked with me—as a coach who engages individually with thought leaders, business leaders and authors to …
How to Overcome Fear of Public Speaking – 6 Tips to Tame the Speech Anxiety Monster
Are you an executive, author, salesperson, entrepreneur, or professional with aspirations of success? Think you can avoid public speaking and achieve those aspirations? Alas, you cannot. Studies show that fear of public speaking and the inability to communicate effectively can be a hindrance to advancement – in school and in business. Indeed, Paul Argenti, corporate communications professional, said it succinctly, “If you want to be a leader, you had better be able to communicate.” Is fear of public speaking stifling your ability to achieve success? Here’s something you might not realize – 90% of people have public speaking anxiety. …
Want to be a Better Public Speaker? Don’t Shirk the Work
In the space of one week, three of my presentation skills training clients gave critical, public, high-stakes presentations. After they delivered those presentations, they emailed, called or texted me, triumphant. “I killed it!” was the basic theme of each of their messages. I was thrilled that they’d had such success with their presentations. But I wasn’t surprised. Because each of them had done whatever it took to be fully prepared to give their presentations. They didn’t shirk the work. Client number one, a high-level sales executive and budding motivational speaker, worked with me on turning his harrowing but victorious battle …
Four Ways to Be a Better Listener
As I was prepping the stuffing for my Thanksgiving turkey, I happened to catch Joshua Johnson’s great interview show, 1 A on NPR. The topic of the program —How Not to Fight with Your Family on Thanksgiving—seemed quite fitting for these politically polarized times. Mr. Johnson kicked off the show with a lively conversation with communication expert, Celeste Headlee—she’s the host of On Second Thought on Georgia Public Radio and the author of a book now queued in my Kindle reader, We Need to Talk: How to Have Conversations That Matter. Her TED talk, “10 Ways to Have a Better …
A Lesson in Pitching and Presentation Skills from Mr. Rogers
As a presentations skills trainer and coach, I often work with entrepreneurs who pitch their products and services to audiences of investors. They are often so heavily focused on putting together the perfect slide presentation– chock full of numbers, graphs zippy videos—they forget to bring a powerful, somewhat intangible element to their pitches: Their relatable, human selves. Which is why I always gently (and sometimes vehemently) steer my coaching clients towards the following five principles for pitching and presentations skills mastery: Tell a good story. And tell it well. Move your audience into feeling. Help your audience see and feel …
Get Out of the Basement and Dare to Be of Influence
I’ve recently enjoyed reading Austin Kleon’s two, wonderful books Steal Like an Artist, and Show Your Work. The latter reinforces something I’ve always believed: When it comes to creating something—like writing a book, crafting a presentation; developing a new idea or product; painting a picture; or finessing a new app—there is a time to hole up in the basement and massage it into being, and a time to climb up the basement stairs, open the door, and share your creation with others. I learned this lesson deeply when my dear friend, Lisa Michelson, was killed in a freak car accident …
Embrace a Growth Mindset
In the first quarter of my freshman year at Brown University, I decided to take Psychology 101. When the first exam rolled around, I was pretty sure I knew the material well and that I would, as usual, get a high grade. Which is why I was shocked when my professor handed me back my exam marked with a big, red D+. As a self-avowed, perfectionistic “grade grubber” whose entire identity was dependent on being “smart” and “an A student,” this D+ threw me for a complete loop. My initial reaction was that the Psych professor had made some sort …
“Help! I’ve Lost My Voice!”: When a Speaker Gets Laryngitis
Recently, my biggest nightmare as a speaker, coach and trainer came to pass: I lost my voice. I mean, entirely. I couldn’t even muster up a pathetic, hoarse little whisper. It was utterly terrifying. And, of course, it couldn’t have happened at a worse time: Having just finished giving a Friday workshop out of state, I was poised to deliver four more trainings over three consecutive days, on Monday, Tuesday and Wednesday. Trying not to panic, I spent the weekend on total vocal rest, drinking as many fluids as I could manage. This paid off, somewhat: On Monday morning, my …
To Be a More Compelling Speaker, Heighten Your Concentration
As a young actor, I spent many happy hours watching plays so I could learn acting techniques from my talented colleagues. One night, I went to see a performance of a big, splashy new musical. The stage was filled with at least a dozen actors singing, dancing and acting up a storm, all working hard to be noticed. But only one of them commanded my full attention: Alittle girl sitting on a set of stairs in the middle of the action, reading a book. She was relaxed and fully present, unafraid to simply be her genuine self in front of an …
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