Shipping Terms and Conditions

Your order will generally be processed and shipped within 24 hours and arrive by U.S. Mail within 7-10 business days. If we experience any delays, backorders or other issues that might interfere with prompt shipment of your order, we'll contact you directly. If you would like to arrange for expedited shipping, order quantities in bulk or place an international order please call 734-622- 0522, or write to and we'll be happy to accommodate you.

Refund Policy

For questions about your order, or if, for any reason, you are dissatisfied with your order and would like to return it for exchange or refund, please call 734-622- 0622 during business hours (9am-5pm EST), or write to

Thanks for the wonderful day of training. It was an incredibly good fit for ZingTrain’s trainers and a good use of our organization’s time and money. We did a trainer workshop a couple of years ago that included many of the same ideas. But it wasn’t as customized to our needs and didn’t provide as many practical tools. Everyone on my team has thanked me for setting this up, but you deserve all the credit!

Maggie Bayless Managing Partner, ZingTrain, Ann Arbor, MI July 19, 2016

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